NIAID nominated by OpenText

Situation
  • Recurring business challenges related to routing and approving documents
  • Multiple disconnected systems and databases
Implementation & Innovation
  • Implemented Document Management and BPM platform as an Enterprise Program for the entire Institute
  • Established strong Program Governance
Benefits
  • Consistent approach to similar set of problems
  • Consolidation and re-use of technology and methodology
  • Realizing new opportunities for automation
Technology
  • OpenText Content Server 10.0 and OpenText Process Suite 10.0