Eaton Vance Investment Managers nominated by EMC
- Manual account openings & changes challenged customer sat. efficiency targets.
- Lack of ability to search account documents created quality of service concerns.
Implementation & Innovation
- Automated end-to-end handling: Electronic Document Capture, Management, Workflow & Archiving
- Modern, intuitive user experience
- Cycle-time Reductions
- Productivity gains
- Hard cost savings
- Increased revenues
- Quality improvements
- EMC Documentum xCP & Captiva
- Partner: Flatirons Solutions (formerly Beach Street Consulting)